iOffer Home Buyers ("iOffer Home Buyers," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.iofferhomes.com or otherwise interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiable Information: Your name, email address, phone number, mailing address, and property address submitted through our contact forms.
- Property Information: Details about the property you wish to sell, including condition, reason for selling, and timeline.
- Technical Information: IP address, browser type, device information, and pages visited on our website.
- Communications: Records of your communications with us, including phone calls, text messages, and emails.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide cash offers on your property.
- Communicate with you regarding the purchase, closing, and coordination of any real estate transaction.
- Send you SMS text messages related to your property inquiry.
- Improve our website, services, and customer experience.
- Comply with legal obligations and enforce our agreements.
3. SMS / Text Messaging Policy
When you provide your phone number and opt in to SMS communications by submitting a form on our website, you consent to receive text messages from iOffer Home Buyers regarding your property inquiry.
- Message Frequency: Message frequency varies based on your inquiry and transaction status.
- Message and Data Rates: Standard message and data rates may apply. Contact your wireless provider for details.
- Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive a confirmation message, and no further SMS will be sent.
- Help: Reply HELP to any message for assistance, or contact us at info@iofferhomes.com.
- Consent: Consent to receive SMS messages is not a condition of any purchase or service.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- With trusted service providers (such as title companies, attorneys, and closing agents) who assist in completing your real estate transaction.
- With end buyers or assignees when we assign a purchase contract as part of our business model, limited strictly to information necessary to complete the transaction.
- When required by law, court order, or governmental authority.
- To protect the rights, property, or safety of iOffer Home Buyers, our customers, or others.
5. Cookies and Tracking
We use Google Analytics to understand website traffic and measure actions such as completed offer requests and phone-link clicks. Google Analytics uses cookies and device information to produce these reports. We do not send your form answers, name, email, phone number, or property address to Google Analytics. Learn how Google uses data from sites that use its services. You can manage cookies in your browser or use the Google Analytics opt-out browser add-on.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing and SMS communications at any time.
- Withdraw consent previously given.
To exercise these rights, contact us at info@iofferhomes.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent version. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, contact us: